Privacy Policy

Last Updated: December 01, 2024

Welcome to GradXpert!
Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, programs, and services.

By using https://gradxpert.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you register, apply for programs, fill out forms, or communicate with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Educational background

  • Location (City, State, Country)

  • Uploaded documents (e.g., resume, project files)

1.2 Technical Information

Automatically collected via cookies, logs, and analytics tools:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring/exit pages

  • Time spent on the site

1.3 Payment Information

We do not store or process payment card details directly. All payments are securely handled by our trusted third-party payment gateways.

2. How We Use Your Information

We use your information to:

  • Register and manage your account

  • Deliver our programs, mentorship, and training services

  • Process applications and submissions

  • Send transactional and program-related emails

  • Provide customer support

  • Share certificates and project outcomes

  • Improve our website, programs, and user experience

  • Send marketing and promotional communications (you can opt-out anytime)

3. Sharing of Information

We do not sell your personal information.

We may share your data only with:

  • Trusted service providers (e.g., email, analytics, payment processors)

  • Academic or hiring partners (with your consent)

  • Law enforcement or regulatory authorities (if required by law)

4. Data Security

We take data protection seriously and use:

  • SSL encryption

  • Secure servers and firewalls

  • Access controls and data minimization

  • Regular security reviews and audits

However, no method of transmission or storage is 100% secure. Use the site at your own risk.

5. Cookies and Tracking Technologies

We use cookies to:

  • Personalize your experience

  • Understand user behavior

  • Improve website performance

You can control or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent at any time

  • Request data portability

  • Opt-out of marketing communications

To exercise any of these rights, contact us at: contact@gradxpert.com

7. Data Retention

We retain your data:

  • As long as necessary to fulfill program purposes

  • For legal or regulatory requirements

  • Until you request its deletion (subject to compliance needs)

8. Third-Party Links

Our website may contain links to other platforms. We are not responsible for their content or privacy practices. Please review their privacy policies individually.

9. Children’s Privacy

Our services are intended for individuals aged 16 and above. If we discover we’ve collected data from a minor under 16 without parental consent, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of major changes via email or website announcements.

11. Contact Us

For questions, concerns, or to exercise your privacy rights:

📧 Email: contact@gradxpert.com
🌐 Website: https://gradxpert.com